Convergence CRM project


convergence
  • From mobile only CRM to Converge CRM (Fix users)
  • 1.5 years - From analysis to integration
  • 3 main phases – system adoption, soft-launch, hard-launch
  • 1500 Jiras (requirements, bugs, dev tasks)
  • Triple-I was key player for integration organization and task management
  • System addopted (re-designed)
    • System redesign
    • Service layer introduces -> consumed by SCP, web shop