Complete CRM solution for telecoms

  • Connection and integration with more than 50 surrounding systems
  • Main tool used by call centre, back office and marketing
  • Built-in functionality: SFA (pre-sales, sales and post-sales processes, Campaign), Order Fulfillment, Order Management, Provisioning, Product Catalog, Case Management
  • Integration with: knowledge base, digital signature application, call centre control for outgoing and incoming calls...

Triple-I also does analysis, maintenance and development of new add-ons to the system.