Complete CRM solution for telecoms
- Connection and integration with more than 50 surrounding systems
- Main tool used by call centre, back office and marketing
- Built-in functionality: SFA (pre-sales, sales and post-sales processes, Campaign), Order Fulfillment, Order Management, Provisioning, Product Catalog, Case Management
- Integration with: knowledge base, digital signature application, call centre control for outgoing and incoming calls...
Triple-I also does analysis, maintenance and development of new add-ons to the system.